Telemedicine

Secure virtual visits for Neurology
—expert care without the need to travel.

Telemedicine at Neurology Specialty Healthcare

Telemedicine allows you to connect with your healthcare provider through a secure video visit—no travel required. Receive expert care from the comfort of your home using a phone, tablet, or computer.

Before Your Appointment

01

Schedule your virtual (telehealth) appointment

02

Ensure a stable internet connection

03

Register for the Clinic Patient Portal

04

Confirm your email address and phone number

05

Keep your clinic’s contact number available

06

Test your camera, microphone, and speakers in advance

Telemedicine preparation

Day of Your Appointment

45 Minutes Before
01

Charge your phone, tablet, or laptop

02

Sign in to the Patient Portal and complete check-in

15 Minutes Before
03

Move to a quiet, private, well-lit location

04

Contact the clinic if you experience technical issues

Day of telemedicine appointment

During Your Visit

01

Your provider will join via a secure video link

02

Speak clearly and feel free to ask questions at any time

03

If your provider is more than 15 minutes late, please contact the clinic

04

Have a list of symptoms, medications, or questions ready to discuss

During telemedicine visit

Tips for a Smooth Video Visit

A few simple steps can help ensure your visit is clear, private, and uninterrupted.

Camera Position

Keep your camera at eye level for better visibility.

Quiet Space

Choose a private, quiet room with minimal noise.

Power Ready

Plug in your device or fully charge it beforehand.

Good Lighting

Ensure your face is well-lit and clearly visible.

Strong Internet

Stay close to your Wi-Fi router for a stable connection.

Audio Check

Use headphones if you hear echo or background noise.